UTI treatment at our pharmacy in Leyton, east London
See a pharmacist about a urinary tract infection under NHS Pharmacy First. For women aged 16 to 64. No GP appointment or referral needed.
Where
Leyton Pharmacy
98 Francis Road, London E10 6PP
Nearest stations
Leyton, Central line
Leyton Midland Road, Suffragette line
Regulator
GPhC registration 1040112
Pharmacy opening hours
Mon to Wed
Thu
Fri
Sat
Sun
9am to 7pm
9am to 2pm
9am to 7pm
9am to 1pm
Closed
Can you get UTI treatment at Leyton Pharmacy?
Women aged 16 to 64 with symptoms of a urinary tract infection can see a pharmacist at Leyton Pharmacy, 98 Francis Road E10, under NHS Pharmacy First. No GP appointment is needed. The pharmacist checks your symptoms in a private room and can supply antibiotics if they are needed.
An NHS service
The consultation is free.
Women aged 16 to 64
The age range is set by the NHS.
No GP referral needed
You can book directly with us.
Seen by a pharmacist
Your consultation is with a clinician, in a private room.
Book a UTI consultation
Choose a time online to see the pharmacist about a UTI. It is an NHS Pharmacy First consultation, so there is no charge for the appointment.
Book a consultationOr come into the shop on Francis Road, or call 0208 556 4292. A video consultation is also offered for this service. Choose it when you book.
Who can be seen for a UTI at the pharmacy?
The NHS Pharmacy First pathway is for uncomplicated UTIs in women aged 16 to 64. It is not suitable during pregnancy, or for anyone with a catheter, diabetes or repeated infections.
A pharmacy consultation fits if
- You are a woman aged 16 to 64.
- You have symptoms of a lower urinary tract infection, such as pain or burning when you pass urine.
- You are otherwise well.
- You can attend a consultation with the pharmacist.
Meeting these does not by itself mean a prescription medicine will be supplied. That is what the consultation decides.
The pharmacy pathway does not cover you if
- You are pregnant.
- You have a urinary catheter.
- You have diabetes.
- You have had 2 UTIs in the last 6 months, or 3 in the last 12 months.
- You are a man, or you are under 16 or aged 65 or over.
If any of these apply, speak to your GP or NHS 111 first. The section below explains when.
What happens at a UTI consultation?
A UTI consultation at Leyton Pharmacy follows four steps: questions about your symptoms, a check for anything more serious, a decision on treatment, and advice on when to come back.
1
You are asked about three key symptoms
Pain or burning when you pass urine, newly needing to pass urine at night, and urine that looks cloudy.
2
The pharmacist checks for anything more serious
Signs of a kidney infection, such as pain in your back under the ribs, a temperature, shivering or feeling sick. If these are present, you are referred the same day.
3
You are told whether treatment is suitable
A straight answer at the consultation. Mild symptoms: pain relief and self care first. Moderate to severe symptoms: a short course of antibiotics, where the pathway allows it.
4
You are told when to come back
Return to the pharmacy if you are no better within 48 hours, or contact your GP practice if your symptoms get worse quickly.
When should you see a GP or call 111 instead?
Some people with UTI symptoms should be seen by a GP or NHS 111 rather than a pharmacist. This is the NHS advice.
Ask for an urgent GP appointment or get help from NHS 111
If you are a man, are aged 65 or over, or the symptoms are in a child under 16.
If you are pregnant, have diabetes, use a catheter, have a weakened immune system, or keep getting UTIs.
If you have blood in your urine, pain in your lower tummy or back, a very high or very low temperature, or symptoms that have not improved or have got worse within 48 hours.
Call 999 or go to A and E
If you or your child are confused, drowsy or have difficulty speaking.
How much does it cost?
The consultation is free on the NHS. If the pharmacist supplies a medicine, the usual NHS prescription charge applies unless you are exempt.
If you do not normally pay for NHS prescriptions, you do not pay here either. Anything you buy over the counter is paid for in the usual way.
See everything the service covers on our Pharmacy First page.
Where is Leyton Pharmacy?
Leyton Pharmacy is at 98 Francis Road, London E10 6PP, a few minutes from Leyton station on the Central line.
The pharmacy is on Francis Road in Leyton, a few minutes from Leyton station on the Central line. Leyton Midland Road, on the Overground Suffragette line, is also close.
Leytonstone, Walthamstow and Stratford are all a short journey, as are Clapton, Homerton and Hackney Wick across the Lea.
You do not need to live in Leyton to use this service.
Address
98 Francis Road
Leyton, London E10 6PP
Underground
Leyton, Central line
Overground
Leyton Midland Road, Suffragette line
Telephone
Pharmacy opening hours
Mon to Wed
Thu
Fri
Sat
Sun
9am to 7pm
9am to 2pm
9am to 7pm
9am to 1pm
Closed
Questions people ask
About the consultation
About UTIs
Book your consultation
Book online, call the pharmacy, or come into the shop on Francis Road.
0208 556 4292 · 98 Francis Road, London E10 6PP
Mon to Wed and Fri 9am to 7pm. Thu 9am to 2pm. Sat 9am to 1pm. Sun closed.
A prescription medicine is supplied only where the pharmacist's assessment and the NHS clinical pathway allow it. Booking a consultation does not guarantee a supply.
The age ranges, exclusions and referral advice on this page are taken from: NHS: Urinary tract infections, NHS England: Pharmacy First clinical pathways, version 2.5, NHS: How pharmacies can help.
This page is general information and does not replace individual advice from a pharmacist or doctor. Leyton Pharmacy, 98 Francis Road, London E10 6PP. GPhC registration 1040112.