Return Policy

Return Address:


Jamie Knott

Swift Fulfilment Centre 

Warehouse 

Leyton Pharmacy Return Department

148 Caistor Road

Laceby, Grimsby

DN37 7JG


Return Policy:

You have a 14-day window to return items after your purchase.

Items must be unused and in their original condition. Items MUST also be trackable, otherwise we are not liable for items lost during transit. Please provide your tracking number once you have the tracking number. 

To speed up the return process, please include your order number on the address label or within the parcel. This helps us identify your return and process refunds more quickly 

Returns typically take up to seven days to process upon receipt.

Please note that in certain cases, we provide store credit for returns.

Keep in mind that, for hygiene reasons, we cannot accept returns of items where the packing has been damaged by the customer, original seals have been broken, Skin care items, blood test home kits or any items in which body fluids are used for tests.

Unless faulty upon delivery, medicines (including vitamins & supplements), cosmetic products that have been opened cannot be refunded or exchanged.